Sweet Suites Trani

On the room page, there were two photos showing a beautiful included breakfast. Unfortunately, at check-in we were told that breakfast had to be taken at a bar a few hundred meters away: coffee or cappuccino with a croissant. The photos showed something else. Also, at check-in we were told that if we left one or more towels on the floor, they would be changed. This was not done half of the time.

We were 'guests' in a room (calling it a suite seems excessive) where the kitchenette lacked basic tools, there was only 1 pot, moreover with some pasta stuck inside, and a pan. Opening the drawers released a bad smell that I wouldn't know how to describe. The step leading to the kitchen was broken and I almost fell more than once. The bathroom door didn't close properly and occasionally emitted a sewer smell. The check-in was done in a rush by taking photos of the documents and without issuing a receipt for the cash payment made, because when we asked to pay by card, we were denied that possibility. There was a lack of that minimum welcome such as water in the fridge or anything else. The wi-fi service was intermittent, it didn't work more often than it did. Breakfast at the bar was limited in choice (only coffee or cappuccino and a croissant), but the staff and the owner were very helpful and friendly.

pasquale rated this property but he didn't leave any comment

Very nice room with stone ceiling, air conditioning is present. Small but well-made bathroom with a very comfortable shower. Small equipped wall for cooking, fridge and various dishes. Breakfast to be had at the bar just below the b&b, delicious. The only flaw upon my arrival was the non-functioning TV due to unresolved antenna problems because it was the weekend, I would have expected a small courtesy discount. Attached to the historic center right in front of the beautiful Swabian Castle and a few meters from an amazing Cathedral and last but not least a few minutes from the port full of very nice restaurants.